This deals with more information following on after Monday's discussion of the malfeasance and maladministration connected with tenant management in the Royal Borough of Kensington & Chelsea (RBK&C aka the Council) in London against the background of a letter received today which will be dealt with on another day but first the background. The Council has created two independent tenant management organisations for the Lancaster West Estate: the Lancaster West Estate Management Board (EMB) and the overall RBK&C Tenant Management Organisation (TMO). After that the TMO created the Lancaster West Residents Association. Tenancy agreements are made between the residents and the TMO for legally binding contracts. I have no contract with the EMB, yet it has the power to manage the Lancaster West Estate conferred on it by separate contract with the Council effectively cutting out the TMO. Did the TMO respond to this by creating the Lancaster West Residents Association? The EMB and the TMO are organisations in conflict each struggling for power. There are just so many tenants. Multiple tenant management organisations are prima facie evidence for maladministration at the Council level. The Lancaster West Residents Association appears to be an organisation with uncertain relations about what it is supposed to be doing including uncertainty with the EMB. Interlocking board members and directorsips make these two organisations appear to be the same. Is there a power struggle going on here as well between the EMB and the Lancaster West Residents Association, or is it the vigilante arm of tenant management? Fundamentally, each of these three organisations reflects gross maladministration with wasted financial and human resources which have impacted tenant management and the management of essential services for the Lancaster West Estate creating health and safety standards which directly threaten the lives of thousands of people. Lancaster West Estate Management Board (EMB)I have pulled out the prior year's notification for its Annual General Meeting (AGM) after discussing this notification recently received for the current AGM on 28th February 2006. Last year's notification for the 29th March 2005 AGM contained annual financial accounts. This year's AGM notification did not. Further, this financial statement for last year's AGM explained more clearly the Lancaster West Management Association Limited. This was not done in this year's AGM notification with only the one page I described indicating its AGM too which was confusing given the lack of information supplied. As I can best determine at present, there are two separate entities here: the Lancaster West Estate Management Board (EMB) and the Lancaster West Management Association Limited each of which are required to have an AGM. Why have these two organisations been created? Now I see that there are five organisation connected with tenant management of the Lancaster West Estate. Resource utilisation is consumed by administration. The financial statements submitted for the 29th March 2005 EMB AGM are for the Lancaster West Management Association Limited as of 30th September 2004. No one is listed as an officer or director of this company in these unsigned preliminary accounts. It's principle activity is described as "The Company provides an Estate Management Service." Further, under Officers there is the statement "The affairs of the Company are conducted by a Management Committee and Elected Officers to act as Directors of the Company. Who are these people? There are no names anywhere here. The Lancaster West Management Association Limited had net assets as of 30th September 2004 of 9,303 pounds sterling 2/3rds of which is cash in the bank and 1/3rd tangible fixed assets of furniture and office equipment. Additions to this during the year were in the amount of 1,521 pound sterling of which most if not all was for a colour copier as indicated elsewhere. The largest cash expense was 2,700 pounds sterling for storage rental units with an operating deficit including depreciation of -3,220 pounds sterling. Under Note 4 to the financial statements entitled Management Committee (Officers) appeared the statement "No renumeration was paid out of the fund of the Charity to any member of the Management Committee or to any person known to be connected with any of them." Why were there no financial accounts for this organisation provided with this year's notification of the EMB AGM? The minutes of the last AGM held on 26th February 2004 supplied with this notification for the 29th March 2004 AGM reflected no mention of the central heating problem which I had reported to the Leader of the Council and TMO Chief Executive starting in early August 2003 during a heat wave to which 2,000 deaths were attributed in the UK. However, it was noted that three units in the business Baseline studios in Barandon Road were allocated for EMB use. There was a complaint from the EMB about its voice not being heard in the ALMO (Arms Length Management Organisation) group. This paragraph reads: ". . . The TMO became an ALMO to obtain funding available from the central government to improve council stock and meet the Decency Standards. The EMB needs to have a voice within the management that exists at present in the TMO." In this regard the EMB AGM minutes for 26th February 2004 reflected further that "A stock condition could be done by the EMB and the caretaker's role improved." Under secton 6 "Any other Business" at the end it was noted that "NBA consulting services have been appointed to conduct stock condition survey for all Council properties including those on the Lancaster West Estate. Concerns were expressed that the EMB doesn't have a say in this process."I submit that the primary concern for this survey to be conducted by the EMB is to cover up its deficiencies such as my balcony disrepair since June 1998, the rubbish disposal problem which has persisted for almost a decade in my direct experience, the central heat which remains turned on year round and the years of 24/7 surveillance technology torture carried out against me since August 1998 to stop me from reporting the reality of image management. Most important is the need to prevent me from adderssing these and other problems in the legal justice system. Arms Length Management Organisation (ALMO) was a status which the RBK&C TMO achieved before this as indicated in order to obtain central Government funding for its housing stock improvement. A special housing group from the Audit Commission inspected tenant management in the Council during the summer of 2003. A two-star rating for its tenant management would entitle it to some 40 million pounds sterling in funds. This two-star award was achieved by October 2003. During the summer of 2003, I had cataract surgery on one eye at a time in early June and late July about seven weeks between each eye to allow for recovery in one before the surgery of the next. The cataracts were a direct result of the surveillance technology used starting in August 1998 and diagnosed in December 2000. I delayed this surgery as long as I could while addressing the source of the problem to bring the surveillance technology torture to an end. It was used to exploit every little thing possible, and I knew from what was done to me when I had a couple biopsy surgeries that every effort would be made to damage the cataract surgery recovery. This attempt did occur during the summer of 2003 when I finally went ahead with the surgery which could not be delayed further without adding significantly to its risk I was kept under very intense surveillance during this time in the summer of 2003 but sent faxes and Emails to the Audit Commission about the gross abuse of power to which I was subjected. It was obvious to me that this was an intense effort to silence me and discredit whatever I might report by a smear and fear campaign against me. It wasn't just the state of disrepair created in June 1998 and deliberately not repaired although this was an outside building repair with access possible at any time, but there was also the problems of the central heating on all summer and the rubbish disposal problem along with the surveillance technology torture 24/7. It's quite obvious to me that I finally got a reply about my early August 2003 central heating complaint in October 2003 after the inspection had been completed and the two-star rating awarded. This extraordinary failure of tenant management has also been suppressed for almost two years since then until I contacted BBC London about it in June 2005 when another heat wave occurred. On Friday, 24th June 2005, the then Estate Officer, Angela McArthur, circulated by hand a letter to "All Residents" concerning this heating problem. She did not hold this position for very long. I wonder if this tenant notification has had anything to do with short tenure? When the Lancaster West Newsletter for the summer of 2005 arrived late on 14th October 2005, I read it with interest hoping to find further information about the central heating problem. There was none. Instead, the first page contained a controversial statement by Dr Arkas, EMB Chair, concerning religious issues which represented his personal views as a disclaimer at the bottom of the page reinforced. In red type thanks to the colour copier was the further statement that "The distribution of this letter has been delayed due to the risen controversy on the author's views." Not only was there no mention about this all important central heating problem with the heat left on during the summer which had resulted in emergency notifications by me in August 2003 and June 2005, but instead there were three colour pages devoted to the opening of the Baseline Business Studios on 24th May 2005. Construction was completed in 2004 at a cost of over one million pounds sterling. RBK&C and the London Development Agency each contributed 300,000 pounds sterling, and the Kensington and Chelsea Partnership contributed 350,000 pounds sterling. While this whole project went from planning to completion and opening, the central heating system for some unknown portion of the roughly 900 residential units in the Lancaster West Estate remained turned on year-round heating an unknown number of flats throughout each summer and during two life threatening heat waves. Last August 2005 a utility meter reader asked me why my flat was so hot when he came to read the meter. I explained briefly. He said that all the flats in this area were like that, and every flat he visited in this Estate had the same problem. Meanwhile, the EMB was saying nothing. In response to my communication to BBC London in June 2005, the contract plumber showed up at my door explaining what was going on. He showed me how to turn on and off the central heat for my flat. He turned it off, but this had no effect. The central heat remained on, and I just lived with it having given up long ago on the EMB as a result of my balcony disrepair and my treatment with the surveillance technology since the sumer of 1998. As a result of the surveillance technology abuse, everything that I did was well known to a large number of people. I called the plumber once again in August 2005 since I had brought up the central heating problem in one of my communications, and the plumber had contacted me by post. It was obvious to me that this was a serious problem and needed serious attention. The person I spoke with at the plumber's organisation indicated that the replacement of the boiler was being considered in order to control the central heating at one location rather than by means of flow control valves at each flat. These valves were wearing out and had stopped functioning. The heating hot water was turned on or off by changing the flow direction of the water. The central heating had been on throughout the year in my flat for years, but because of the 24/7 surveillance technology used by the tenants as a weapon to carry out harassment torture against me, reporting it was not at the op of my list of priorities and did not become so until the heat wave of early August 2003. I was occupied with the use of the surveillance technology against me to cause as much damage as possible including personal injuries like the cataracts. This was top priority and took much of my time as my very detailed diary/logs will reveal. It was obvious to me that shutting off the valve in my flat by hand did no good whatsoever. I was waiting to learn what was going to be done and when. I was told by the person at the plumber's that the time frame for installing a new boiler might be two years. This was unofficial information and could not be considered. I looked for official information. This is why I looked to the Lancaster West Newletter for further information when it arrived in October 2005. Instead, it contained a controversial, personal view by the EMB Chair and hype about the creation of 39 business studio units at a cost of over one million pounds sterling and no mention about the central heating problem or its resolution. It's a question of priorities. The safety and health of the thousands of people who occupy the some 900 units in this Estate come first over the construction of 39 business studios. Also, the EMB Chair has used property belonging to the Lancaster West Management Association Limited (a charity?) to circulate his own personal religious views instead of addressing the cental heating problem which should have been on the very first page of this newsletter. The EMB Chair should be relieved of all responsibilities and dismissed from his position forthwith for malfeasance and gross maladministration, but he is not the only one. The problems are much worse and go far deeper than this. How much has tenant management hidden from the Audit Commission in order to get 40 million pounds sterling?